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Returns Information

Returns Policy

Should any goods received from Fisher Motor Factors Ltd fail to meet your expectations, you may return them for a full refund*. All goods returned must be unused and in their original packaging suitable for resale. Please return the goods within 7 days of receipt accompanied by your name, address and order number with reason for return. All goods should be returned by recorded delivery.

Goods returned to us that have been incorrectly ordered by customers will be refunded minus the delivery charge.

All refunds can only be made to the original card of purchase.

*Exception - we are unable to refund orders of mixed paint, mixed aerosols or touch ups where a specific paint code or colour sample has been given. All paint should be checked before use as we accept no responsibility for mismatches after use.

Faulty Goods

In the unlikely event you receive faulty, damaged or incorrectly picked goods, we will be happy to send you a replacement or refund once we have received the returned goods. All goods must be returned at your expense and a refund or replacement will be given upon inspection by our Technical department. All goods must be returned within 14 days of receipt.